Welcome to our Pharmacy Delivery Service FAQ page. Here you’ll find answers to the most common questions we get from pharmacies considering our pharmacy delivery services.
Yes, we can integrate with your EMR system. However, integration may take time. We offer a faster path to begin working together. Please contact us to discuss streamlined onboarding options.
Standard pickups occur between 3:00 and 5:00 PM, but we can schedule a specific time to align with your pharmacy’s operational needs.
We provide pharmacy delivery service across Louisiana and Mississippi, with plans to expand across the Gulf South. If you’re outside this area, please contact us — we’d love to discuss how we can help.
Yes. As a dedicated pharmacy delivery service, we support a wide range of needs, including transplant, acute care, and general pharmacy deliveries.
Yes. We offer scheduled batch (route) deliveries and have dedicated drivers assigned to these routes to ensure reliability and consistency.
Absolutely. We already serve compounding pharmacies and secure facilities. Our drivers are trained to handle specialized pickup and delivery requirements.
Yes. Our operations team is equipped to handle hotshot delivery requests at any time during the day. We dispatch a dedicated driver to ensure timely delivery.
Yes. Our tracking system provides real-time visibility from pickup to final delivery, including five key scan points. Both pharmacies and patients can view the delivery status at any time.
Patients receive SMS notifications, including an alert when the package is the next stop on the route. No extra steps are needed from the patient after initial consent is given to the pharmacy.
No. Once the patient consents to text communication with the pharmacy, they will automatically receive SMS notifications as part of the delivery process.
No. Our flat-rate pricing includes insurance coverage. Our service success rate is 99.9%, and our operations team proactively monitors for and addresses any delivery issues.
Our pricing is straightforward and flat-fee based — no hidden charges or surprise add-ons. Contact us for a quick quote tailored to your pharmacy’s volume and delivery needs.
Didn’t find what you were looking for in our Pharmacy Delivery Service FAQ? We’re here to help. Call (504)-323-3399 or reach out using our contact form. Our team is standing by to assist.
